APJ public sector organizations look to the future and seize opportunities to drive digital transformation to deliver faster and modernized citizen services, AWS prepares to become a dominant cloud player to harness industry opportunities public by developing the IT infrastructure and creating new jobs.
After launching Amazon Web Services (AWS) for the first time in Mumbai region in 2016, the cloud provider is set to launch its second region in Hyderabad by the end of 2022. So far, AWS invested US$3.71 billion in local infrastructure. and jobs across India.
Undoubtedly, AWS is becoming one of the fastest growing cloud providers and is working closely with state and central government agencies on several cloud projects. Using AWS, C-DAC created and launched eSanjeevaniOPD teleconsultation service in just 19 days, ‘Samarth’ Delhi University’s eGov project leverages robust AWS availability, scalability, speed, agility, security and flexibility to process over 7.6 million requests admissions office, handles over 600,000 faculty and staff recruitment requests. Another example of the public sector that has been an early adopter of cloud services is the government of Telangana. It is now advancing its cloud adoption framework to transform the speed, scale, quality and efficiency of citizen service delivery for its 40 million people.
In an exclusive interview, Peter Moore, AWS Regional General Manager for Global Public Sector Asia Pacific and Japan, said, “APJ governments have taken bold steps during the Covid-19 pandemic to migrate to the cloud and take advantage of its advantages. APJ public sector organizations have had to move quickly to find digital solutions to everyday challenges to keep citizens safe while managing a response to the evolving pandemic. Seeing the momentum, we want to participate in every opportunity around the “national priority platforms” that the Center and the various state governments are building for the citizens of India. We want to bring disruptive innovations to government operations. »
keep up the momentum
In 2017, Amazon Internet Services Pvt Ltd (AISPL), was granted full CSP integration by the Ministry of Electronics and Information Technology (MeitY), since then AWS has strengthened its business in the public sector in India. Currently, Japan, India, and Australia are the top three regions in Asia Pacific where AWS has opened its second regions to meet the growing need for cloud services.
Over the past nine months, Amazon Web Services (AWS) has signed six cloud services government agreements to drive digitalization in Japan, Thailand, Malaysia, Australia (including national and state agreements) and New Zealand .
AWS cloud capabilities are well suited to the needs of the future. “Bringing agility so that the public sector can respond quickly to situations that arise during the pandemic. Increasingly, governments and citizens are asking what’s next? Unless you don’t have the ability to react very quickly on a massive scale. It won’t really allow you to move forward,” Moore believes.
“Each level of government has a massive amount of IT, which is getting old. The world is changing but their computer systems are not. We want to focus on national platforms and state-level priorities. By digitally transforming on the cloud, the public sector can quickly scale services to meet peaks in demand and innovate broadly using the latest cloud technologies,” he continues.
Building resilience with a second region in Hyderabad
Moore further shares that the second region is expected to offer the highest level of resilience in India for cloud services. “We are trying to create a more resilient infrastructure for any unforeseen events like floods and earthquakes etc. The second region of Hyderabad creates geographically distributed availability and improvements in our services,” he points out.
A study conducted by Amazon Web Services (AWS) Cloud Economics shows that APJ AWS customers in the commercial and public sectors who have migrated to AWS see an acceleration in innovation, with approximately 29% reduction in time to market for new features and applications and approximately 30% increase in employee efficiency.
Finally, as governments prioritize improving the delivery and quality of services to citizens, the focus is on lessons learned from the pandemic to ensure that accelerating the adoption of the cloud continues across the public sector.