Sephora collaborates with Qlik to revamp its HR strategy – CRN

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Qlik announced that Sephora, the world’s leading luxury retailer of beauty products, is using Qlik Sense to transform its Human Resources (HR) management system.

The brand’s strong international growth over the past decade has forced Sephora to combine its global HR practices. In a fast-changing consumer retail sector, Sephora has developed a global vision of its talent management, embodied by the deployment of a global employer brand strategy, which promotes the richness of career paths and the unique opportunities offered by the brand. Among the many initiatives that will enable the company to achieve these ambitions, Sephora wanted to rely on a unique technology to manage its HR data and exploit its full value through dynamic analysis.

Sephora has deployed SAP SuccessFactors as a global Human Resources Information System (HRIS) for all countries and all employees. It will be enriched with solutions like Qlik to manage local employee needs, jobs and recruitment needs. Qlik will help Sephora’s human resources management team and all other managers navigate the analytics of this data-rich system.

People Trends, HR data accessible independently for managers

By developing a first Qlik app – called People Trends – available on mobile devices through Qlik Sense, all Sephora managers now have a single source of truth for all HR data from which to make informed decisions. This allows all managers in the organization to work with data knowing that it is always updated in real time, regardless of the country in which they are based.

“Employees expect the same level of service and responsiveness from their company that they receive in their daily lives. It was imperative to provide our managers with an easily accessible solution via mobile applications to provide them with real-time information,” said Thomas Morabito, Global VP HRIS at Sephora.

People Trends, a mobile application specially designed for leaders

The Qlik solution is built around four functional areas: employee engagement, talent development, recruitment, organization and HR effectiveness. This intuitive, easy-to-use and robust application is not only dedicated to data visualization, but is a main driver in the overall HR digitization process.

“HR data allows companies to better understand the expectations of their employees, to support them throughout their careers, and to identify their opportunities, ultimately enabling finer talent management with greater added value. We are delighted to support Sephora in the deployment of its employee vision,” said Nicolas Hirsch, Country Leader France for Qlik.

To support it in this project, Sephora also relied on Micropole, a Qlik partner. The prototyping of the application was very fast and allowed Sephora to choose the most striking performance indicators, in order to visualize at a glance the most significant data.

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