Chenai- Global enterprise software provider Ramco Systems announced the successful implementation of its enterprise resource planning solution, Ramco ERP Software at OpenWorks, an American leader in facilities management. Ramco Business Partner, Advanced Global Resources (AGR)played a central role in the implementation process, enabling a complete digital transformation.
With modules for facilities management, enterprise asset management, fixed assets, finance, sales and purchasing, Ramco ERP software provides OpenWorks with a 360 degree view of its operations through its single integrated solution. , thereby automating the invoicing of the company’s customers and the payments to the franchisees. , monitoring of assets and optimization of franchise sale processes. Ramco ERP software is seamlessly integrated with OpenWorks customer relationship management (CRM) software, allowing OpenWorks to streamline the processing of customer requests, reducing turnaround times and improving customer satisfaction.
Additionally, Ramco’s next-generation innovations in mobility, collaborative portals, and adaptive map-based user interface enable OpenWorks to quickly capture data in the field, increase efficiency by streamlining collaboration with its customers and extended supply chain partners and quickly obtain quotation data from subcontractors. thanks to a solution based on Zero UI.
Ed Pim, Senior Vice President of Operations and Experience, OpenWorks, said, “At OpenWorks, we are always looking to improve how we serve all of our stakeholders on our journey to a better world. We chose Ramco’s ERP software to improve our customer service, automate our billing and payment processes, and gain full visibility into our operations, combined with a rich user experience. Thanks to the excellent collaboration between the OpenWorks, Ramco and AGR teams, we were able to fully achieve our objectives. We look forward to reaching greater heights with Ramco.
Matt Muns, President, Advanced Global Resources (AGR), LLC, said, “We are delighted to have been Ramco’s implementation partner for OpenWorks’ digital transformation journey. Through our partnership with Ramco, we have provided pragmatic cutting-edge technology innovation for leading organizations. We are confident that this collaboration with Ramco and OpenWorks will intensify our mutual win-win approach in the years to come.
Prashanth Vasu, President and Head – Ramco ERP Software, Ramco Systems, said, “We are privileged to partner with OpenWorks on this important effort and are grateful to AGR for being a great partner for us. The successful implementation and collaborative spirit of this partnership gives us great confidence in deepening our relationship with OpenWorks and also expanding our presence in this space where we believe there is significant opportunity. to create value for our customers.
Ramco ERP has brought significant innovation, cost savings and superior business processes to global organizations. Ramco’s focus on user-friendliness, context-awareness, mobility, global flexibility, and comprehensive functionality has enabled seamless technology transitions for customers.